Report a problem

Tell the Ministry of Tourism about a problem with a licensed hotel, guest house, restaurant or catering business. A licensing officer reads every complaint.

1. Which facility?
Only currently licensed facilities can be selected.
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2. What happened?

Please write at least a sentence. An officer has to be able to act on it, and the facility has to be able to answer it.

3. About you — optional
You can complain anonymously. Leaving contact details only means the Ministry can come back to you if it needs more.
Complaints are not published. They are read by licensing officers, who may inspect the facility as a result.

Choose a facility above to continue.